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DATA PROTECTION NOTICE FOR CUSTOMERS

 

This Data Protection Notice (“Notice”) sets out the basis which J dance atelier pte ltd (“we”,

“us”, or “our”) may collect, use, disclose or otherwise process personal data of our

customers in accordance with the Personal Data Protection Act (“PDPA”). This Notice

applies to personal data in our possession or under our control, including personal data in

the possession of organisations which we have engaged to collect, use, disclose or process

personal data for our purposes.

PERSONAL DATA

 

1. As used in this Notice:

“customer” means an individual who (a) has contacted us through any means to find

out more about any goods or services we provide, or (b) may, or has, entered into a

contract with us for the supply of any goods or services by us; and

“personal data” means data, whether true or not, about a customer who can be

identified: (a) from that data; or (b) from that data and other information to which we

have or are likely to have access.

2. Depending on the nature of your interaction with us, some examples of personal data

which we may collect from you include name, residential address, email address,

telephone number, nationality, gender, date of birth, marital status and photograph.

3. Other terms used in this Notice shall have the meanings given to them in the PDPA

(where the context so permits).

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

4. We generally do not collect your personal data unless (a) it is provided to us

voluntarily by you directly or via a third party who has been duly authorised by you to

disclose your personal data to us (your “authorised representative”) after (i) you (or

your authorised representative) have been notified of the purposes for which the data

is collected, and (ii) you (or your authorised representative) have provided written

consent to the collection and usage of your personal data for those purposes, or (b)

collection and use of personal data without consent is permitted or required by the

PDPA or other laws. We shall seek your consent before collecting any additional

personal data and before using your personal data for a purpose which has not been

notified to you (except where permitted or authorised by law).

5. We may collect and use your personal data for any or all of the following purposes:

(a) performing obligations in the course of or in connection with our provision of

the goods and/or services requested by you;

(b) verifying your identity;

(c) responding to, handling, and processing queries, requests, applications,

complaints, and feedback from you;

(d) managing your relationship with us;

(e) processing payment or credit transactions;

(f) complying with any applicable laws, regulations, codes of practice, guidelines,

or rules, or to assist in law enforcement and investigations conducted by any

governmental and/or regulatory authority;

(g) any other purposes for which you have provided the information;

 

DATA PROTECTION NOTICE FOR CUSTOMERS

 

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(h) transmitting to any unaffiliated third parties including our third party service

providers and agents, and relevant governmental and/or regulatory

authorities, whether in Singapore or abroad, for the aforementioned purposes;

and

(i) any other incidental business purposes related to or in connection with the

above.

 

6. We may disclose your personal data:

(a) where such disclosure is required for performing obligations in the course of

or in connection with our provision of the goods and services requested by

you; or

(b) to third party service providers, agents and other organisations we have

engaged to perform any of the functions with reference to the above

mentioned purposes.

 

WITHDRAWING YOUR CONSENT

7. The consent that you provide for the collection, use and disclosure of your personal

data will remain valid until such time it is being withdrawn by you in writing. You may

withdraw consent and request us to stop collecting, using and/or disclosing your

personal data for any or all of the purposes listed above by submitting your request in

writing or via email to our Data Protection Officer at the contact details provided

below.

8. Upon receipt of your written request to withdraw your consent, we may require

reasonable time (depending on the complexity of the request and its impact on our

relationship with you) for your request to be processed and for us to notify you of the

consequences of us acceding to the same, including any legal consequences which

may affect your rights and liabilities to us. In general, we shall seek to process your

request within twenty-one (21) business days of receiving it.

9. Whilst we respect your decision to withdraw your consent, please note that

depending on the nature and scope of your request, we may not be in a position to

continue providing our goods or services to you and we shall, in such circumstances,

notify you before completing the processing of your request. Should you decide to

cancel your withdrawal of consent, please inform us in writing in the manner

described in clause 7 above.

10. Please note that withdrawing consent does not affect our right to continue to collect,

use and disclose personal data where such collection, use and disclose without

consent is permitted or required under applicable laws.

ACCESS TO AND CORRECTION OF PERSONAL DATA

11. If you wish to make (a) an access request for access to a copy of the personal data

which we hold about you or information about the ways in which we use or disclose

your personal data, or (b) a correction request to correct or update any of your

personal data which we hold about you, you may submit your request in writing or via

email to our Data Protection Officer at the contact details provided below.

12. Please note that a reasonable fee may be charged for an access request. If so, we

will inform you of the fee before processing your request.

 

DATA PROTECTION NOTICE FOR CUSTOMERS

 

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13. We will respond to your request as soon as reasonably possible. In general, our

response will be within twenty-one (21) business days. Should we not be able to

respond to your request within thirty (30) days after receiving your request, we will

inform you in writing within thirty (30) days of the time by which we will be able to

respond to your request. If we are unable to provide you with any personal data or to

make a correction requested by you, we shall generally inform you of the reasons

why we are unable to do so (except where we are not required to do so under the

PDPA).

PROTECTION OF PERSONAL DATA

14. To safeguard your personal data from unauthorised access, collection, use,

disclosure, copying, modification, disposal or similar risks, we have introduced

appropriate administrative, physical and technical measures such as minimised

collection of personal data, authentication and access controls (such as good

password practices, need-to-basis for data disclosure, etc.), encryption of data, data

anonymisation, up-to-date antivirus protection, regular patching of operating system

and other software, and security review and testing performed regularly.

15. You should be aware, however, that no method of transmission over the Internet or

method of electronic storage is completely secure. While security cannot be

guaranteed, we strive to protect the security of your information and are constantly

reviewing and enhancing our information security measures.

ACCURACY OF PERSONAL DATA

16. We generally rely on personal data provided by you (or your authorised

representative). In order to ensure that your personal data is current, complete and

accurate, please update us if there are changes to your personal data by informing

our Data Protection Officer in writing or via email at the contact details provided

below.

RETENTION OF PERSONAL DATA

17. We may retain your personal data for as long as it is necessary to fulfil the purpose

for which it was collected, or as required or permitted by applicable laws.

18. We will cease to retain your personal data, or remove the means by which the data

can be associated with you, as soon as it is reasonable to assume that such

retention no longer serves the purpose for which the personal data was collected,

and is no longer necessary for legal or business purposes.

TRANSFERS OF PERSONAL DATA OUTSIDE OF SINGAPORE

19. We generally do not transfer your personal data to countries outside of Singapore.

However, if we do so, we will obtain your consent for the transfer to be made and we

will take steps to ensure that your personal data continues to receive a standard of

protection that is at least comparable to that provided under the PDPA.

DATA PROTECTION OFFICER

20. You may contact our Data Protection Officer if you have any enquiries or feedback

on our personal data protection policies and procedures, or if you wish to make any

request, in the following manner:

 

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Name of DPO: Bay Yen Koon

Contact No.: 96950771

Email Address: zahirabay@yahoo.com.sg

Address: 339B Beach Road Singapore 199566

EFFECT OF NOTICE AND CHANGES TO NOTICE

21. This Notice applies in conjunction with any other notices, contractual clauses and

consent clauses that apply in relation to the collection, use and disclosure of your

personal data by us.

22. We may revise this Notice from time to time without any prior notice. You may

determine if any such revision has taken place by referring to the date on which this

Notice was last updated. Your continued use of our services constitutes your

acknowledgement and acceptance of such changes.

Effective date : 08/11/2023

Last updated : 08/11/2023

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